Privacy Policy

Effective Date: October 28, 2023

At Natural Nomad Farms, we are committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, www.naturalnomadfarms.com, or interact with us in any way.

By accessing or using our Website, you agree to the terms of this Privacy Policy. If you do not agree with these terms, please do not access the Website.

1. Information We Collect

Personal Information You Provide

When you interact with our Website or make a purchase, you may provide us with personal information, including but not limited to:

• Contact Information: Name, email address, mailing address, phone number.
• Account Information: Username and password when you create an account.
• Payment Information: Credit/debit card numbers and billing address (processed securely).
• Order Information: Products purchased, order history, and preferences.
• Communication Content: Information you provide when you contact us via email, phone, or through the Website, including messages and feedback.

Information Collected Automatically

When you visit our Website, we may automatically collect certain information about your device and usage, such as:

• Device Information: IP address, browser type, operating system, device identifiers.
• Usage Data: Pages viewed, time spent on pages, clicks, referring/exit pages.
• Cookies and Similar Technologies: We use cookies and similar tools to enhance your experience (see Section 4 below).

Information from Third Parties

We may receive information about you from third parties, such as social media platforms, when you interact with our pages or content on those platforms.

2. How We Use Your Information

We use your information for various purposes, including:

• Order Fulfillment: To process and fulfill your orders, including shipping and handling.
• Communication: To communicate with you regarding your orders, inquiries, or requests.
• Marketing: To send you promotional materials, newsletters, and information about products or events that may interest you (you may opt-out at any time).
• Personalization: To personalize your experience on our Website and present products relevant to you.
• Improvement: To analyze usage and improve our Website, products, and services.
• Legal Compliance: To comply with legal obligations and protect our rights and interests.

3. Disclosure of Your Information

We may share your information in certain circumstances:

• Service Providers: With third-party vendors who assist with payment processing, shipping, email distribution, and other services necessary to operate our business.
• Legal Requirements: When required by law, subpoena, or other legal processes.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the successor entity.

We do not sell or rent your personal information to third parties for their marketing purposes.

4. Cookies and Tracking Technologies

What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help the website recognize your device and remember information about your visit.

How We Use Cookies

We use cookies and similar technologies to:

• Enhance Functionality: Remember your preferences and settings.
• Analytics: Collect data on how users navigate our Website to improve user experience.
• Marketing: Provide personalized content and ads relevant to your interests.

Your Choices

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our Website.

5. Security of Your Information

We implement reasonable security measures to protect your personal information. However, no Internet transmission is 100% secure, and we cannot guarantee absolute security.

6. Your Choices and Rights

Opt-Out of Marketing Communications

You may opt-out of receiving promotional emails by following the unsubscribe instructions in those emails or by contacting us at hello@naturalnomadfarms.com.

Access and Update Information

You can access and update your personal information by logging into your account or contacting us directly.

Do Not Track Signals

Our Website does not respond to "Do Not Track" signals from your browser.

7. Children's Privacy

Our Website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us, and we will take appropriate measures to delete such information.

8. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies.

9. Money-Back Guarantee and Return Policy

Please refer to our Return Policy for details on our money-back guarantee and procedures for returns and exchanges.

10. Shipping Information

Handling Time

• Fresh Products: Require 2 days handling time to ensure freshness before shipping.
• Other Products: Typically processed within 1-2 business days.

Shipping Methods

• Priority Shipping: Used for fresh products to maintain quality during transit.
• Standard Shipping: Available for non-perishable items.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated "Effective Date." Your continued use of the Website after changes indicates your acceptance of the revised policy.

12. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Natural Nomad Farms

• Email: Hello@naturalnomadfarms.com