Thank you for choosing Natural Nomad Farms! Below you'll find detailed information about our shipping policies, payment methods, and important guidelines to ensure a smooth ordering experience.
Order Confirmation and Tracking
You will receive a shipping confirmation email along with a tracking number once your order has been dispatched. This will allow you to monitor the progress of your shipment until it reaches your doorstep.
Shipping Details
Fresh Products
- Always Picked & Shipped Fresh: Our fresh products are harvested to order, ensuring peak freshness and quality.
- Order in Advance: We recommend ordering fresh flowers and similar items at least one week before you need them. This provides us ample time to accommodate:
- Unpredictable Weather: Rainy conditions may affect harvesting.
- Postal Delays: To account for any unforeseen postal interruptions.
- Other Events: Any other unexpected circumstances.
- Shipping Method:
- Standard Shipping: We ship fresh products via USPS Priority Mail (1-3 days) at a minimum.
- Express Shipping: For last-minute orders or special events, you can upgrade to USPS Express Mail (1-2 days) during checkout.
- Specific Delivery Dates: If you require your fresh products on a specific date:
- Leave a Note: Please include a note at checkout with your desired delivery date.
- Communication: If any issues arise, we will contact you via email to make necessary arrangements.
Live Plants
- Shipping Schedule
- Days: We ship live plants every Monday through Wednesday.
- Method: Shipped via USPS Priority Mail (2-3 days).
- Weather Permitting Shipments are subject to favorable weather conditions to ensure the health of the plants.
Dry Products
- Products Included
- Dried flowers
- Grow kits
- Seeds
- Shipping Details
- Fast and Free Shipping: We ship six days a week using USPS First Class Mail.
- Prompt Dispatch: Dry products are processed quickly to get your items to you as soon as possible.
General Shipping Policies
- Accurate Shipping Address
- Responsibility: Please ensure the shipping address provided at checkout is correct and up to date.
- Double-Check: Verify that the address reflects where you want to receive your parcel to avoid delivery issues.
- Incorrect or Incomplete Addresses
- If an item is returned to us due to an incorrect or incomplete address:
- Reshipping Charges: Buyers are responsible for the shipping costs to resend the item.
- Additional Fees
- Customs and Duties: Any customs fees, taxes, tariffs, or duties incurred are the buyer’s responsibility.
- Rush Service
- Availability: Rush service is available at checkout for expedited processing.
- Contact Us: If you need more information regarding rush orders or shipping options, please contact us.
Payment Information
- Accepted Payment Methods
- PayPal
- Credit Cards: All major credit cards are accepted.
- Payment Terms
- Advance Payment: All payments must be made in full before shipment.
Customer Support
If you have any questions or need assistance with your order:
- Email: Hello@naturalnomadfarms.com
We're here to ensure you have a delightful experience with Natural Nomad Farms!
Thank you for your support and trust in us. We look forward to bringing a little more fun, flavor, and uniqueness to your life!
Please note that these policies are subject to change. We encourage you to review this page periodically for the latest information.